The context of providing right value to the customer begins with a holistic objective and a broad vision. The issue of broad vision appears as being devoid of the point focus, but it is a blessing in disguise especially when this asymptotic phenomenon results because of inclusion of...

Building a Total Quality Organisation (say a Foundry) is not a child’s play. It is the concentrated and conscientious effort of many Foundrymen in their unison who have teamed up to success. It is not as easy as would Shakespeare write his plays. Shakespeare used the 26 alphabets of English...