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Using a broad dataset of individual consolidated data of French banks over the period 1993-2007, we seek to evaluate the sensitivity to adverse macroeconomic scenarios of the three main sources of banking income, namely interest margins, fees and commissions, and trading income. First, we show...
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This article evaluates the quality of Internet banking services in France, and shows quality differences that result … in order to better meet customer expectations. Cet article évalue la qualité des services d'Internet Banking en France …
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