Kuo, Chun-Min; Yuo, Shin-Hwei; Lu, Carol - In: Quality & Quantity: International Journal of Methodology 48 (2014) 1, pp. 225-242
This study applied the Kano two-dimensional quality model and quality function deployment (QFD) to develop the black bean’s reputation as a health food and identify quality attributes of consumers’ needs in order to effectively control the attributes. This study first conducted a literature...