The dimensions of international hotel employee service attitude and their managerial implications
Year of publication: |
2009
|
---|---|
Authors: | Kuo, Chun-min |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 29.2009, 9/10, p. 1199-1214
|
Subject: | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | USA | United States | Japan | Taiwan |
-
Kuo, Chun-min, (2009)
-
Yeong, Si Ni, (2022)
-
Are the states uited? : an analysis of U.S. hotels’ offers through TripAdvisor’s eyes
Moro, Sérgio, (2019)
- More ...
-
Developing a smart system with Industry 4.0 for customer dissatisfaction
Kuo, Chun-Min, (2020)
-
The importance of hotel employee service attitude and the satisfaction of international tourists
Kuo, Chun-Min, (2007)
-
Kuo, Chun-min, (2009)
- More ...