Vasudeva, Savdeep; Singh, Gurdip - In: International Journal of Technology and Human … 13 (2017) 1, pp. 1-20
This study addresses a research gap in mobile banking (M-banking) related to post service usage consumer behavior and aims to discover the impact of electronic core (e-core) service quality dimensions on the perceived value of service in relation to three socio-economic variables i.e. gender,...