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appealing for customers. This article deals with an e-commerce field of still low frequency, online-shops of drugstores. Their … Rossmann's online-shop including the success factors above shows why drugstores are successful with e-commerce - and why not. … these habits result in an increasing number of e-commerce retailers. Online-shops in the business-to-consumer field are …
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An important development that contributes to store brands’ growing success in the grocery market is the increasing number of discount stores that sell predominantly own, private-label, brands. To fight private labels, manufacturers of national brands feel increasingly compelled to develop...
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Many firms have introduced internet-based customer self-service applications, such as online payments or brokerage services. Despite high initial signup rates, not all customers actually shift their dealings online. We investigate whether the multi-stage nature of the adoption process (an...
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