Recommendation systems are a key functionality in e-commerce environments and play a significant role in improving customer loyalty. The quality of the given recommendations is being influenced especially by the amount and the quality of the personal information about the individual customer...

This thesis examines how tourists use public transport at destinations. Using Munich as a case study it was found that the majority of tourists used public transport either as the main mode or in combination with other modes for travelling within and around the city. Several factors influence...