, and then more specifically in terms of cost‐ and service‐focused improvement in logistics outsourcing arrangements. Design … differentiators in the success of logistics outsourcing relationships is the service provider's ability to achieve proactive … is an important initial step towards understanding the value and nature of proactive improvement in logistics outsourcing …

Das Buch widmet sich der Kundenzufriedenheit im Outsourcing-Geschäft und zeigt, wie sich Provider dem Problem der … Beziehungsmanagement in Outsourcing-Partnerschaften zur Verfügung …