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A maturity model for hospital information systems

Carvalho, João Vidal de; Rocha, Álvaro; Wetering, … - In: Journal of business research : JBR 94 (2019), pp. 388-399

Persistent link: https://www.econbiz.de/10011947462

Role of information systems for management in multispeciality hospitals to improve performance : a conceptual framework

Gandhavalla, Navya; George, Abin - In: Theoretical and applied economics : GAER review 30 (2023) 2/635, pp. 139-148

Persistent link: https://www.econbiz.de/10014485209

Implementing a knowledge management system within an NHS hospital : a case study exploring the roll-out of an electronic patient record (EPR)

McCracken, Sara S.; Edwards, John S. - In: Knowledge management research & practice : KMRP 15 (2017) 1, pp. 1-11

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Management von Vernetzungen zwischen stationärer und ambulanter Versorgung

Conrad, Hans-Joachim - In: Führung und Management im Krankenhaus, (pp. 181-192). 2007

Persistent link: https://www.econbiz.de/10003511256

Customizing care pathways ... yes but how? : contribution of hospitality management to healthcare organizations

Waelli, Mathias; Terrier, Lohyd; Minvielle, Étienne - In: European review of service economics and management (2021) 1/11, pp. 147-157

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Service Design Practices for Healthcare Innovation : Paradigms, Principles, Prospects

Pfannstiel, Mario A. (ed.); Brehmer, Nataliia (ed.); … - 2022

This book offers an overview of service design practices for healthcare and hospital management. It explores how these … the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service …

Persistent link: https://www.econbiz.de/10012814762

Managing appointment-based services in the presence of walk-in customers

Shan, Wang; Liu, Nan; Wan, Guohua - In: Management science : journal of the Institute for … 66 (2020) 2, pp. 667-686

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Value creation through lean management : a case study of healthcare service operations

Salam, Mohammad Asif; Khan, Sami A. - In: International journal of services and operations management 25 (2016) 3, pp. 275-293

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Sequential appointment scheduling considering patient choice and service fairness

Yan, Chongjun; Tang, Jiafu; Jiang, Bowen; Fung, Richard … - In: International journal of production research 53 (2015) 23/24, pp. 7376-7395

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Continuous improvement practice and the stages of service operations competitiveness : a hospital case study

Teixeira, André L.; Alliprandini, Dário H.; Aparecida … - In: International journal of productivity and quality … 37 (2022) 1, pp. 20-35

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