McAdam, Rodney; Galbraith, Brendan; McComb, Stephen; … - In: Total quality management & business excellence 33 (2022) 13, pp. 1439-1471
The purpose of this paper is to examine the role of sustainable Lean patient value in relation to a long-term health condition in a healthcare context. A pragmatist research philosophy is used to conduct exploratory research utilising open data sources, semi-structured interviews, focus group...