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The impact of government accreditation in the field of the quality of medical services on the satisfaction of patients in Romania
Ceocea, Costel; Ceocea, Raluca Alexandra; Cosma, Aurora; … - In: Studies and scientific researches / Faculty of Economic … 32 (2020), pp. 24-37
Persistent link: https://www.econbiz.de/10012422951
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ISO 9001 in health service sector : a review and future research proposal
Rakhmawati, Tri; Sik, Sumaedi; Astrini, Nidya Judhi - In: International journal of quality and service sciences 6 (2014) 1, pp. 17-29
Persistent link: https://www.econbiz.de/10010351500
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Managing the Mayo Clinic brand : a case study in staff-developed service performance standards
Kennedy, Denise M. - In: The journal of brand management : an international journal 26 (2019) 5, pp. 538-549
Persistent link: https://www.econbiz.de/10012060162
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Third-party certifications as an organizational performance liability
Desai, Vinit M. - In: Journal of management : JOM 44 (2018) 8, pp. 3096-3123
Persistent link: https://www.econbiz.de/10011938134
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Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén; Karapetrovic, Stanislav - In: The TQM journal : the international review of … 35 (2023) 5, pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
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Factors affecting the adoption of quality assurance technologies in healthcare
Storey, John - In: Journal of health organization and management 27 (2013) 4, pp. 498-519
Persistent link: https://www.econbiz.de/10009790322
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Milestones in implementation of an integrated management system in the health sector : case study Radiologische Netzwerk Rheinland
Nagel-Picioruş, Claus; Nagel-Picioruş, Luciana; … - In: Amfiteatru economic : an economic and business research … 18 (2016) 42, pp. 432-445
Healthcare organizations in Germany exploit the benefits of the ISO 9000 family of international standards as it became compulsory to implement a quality management system in accordance with ISO 9001 requirements. Until the innovative ISO 9001:2015 proposal it was no direct connection to the...
Persistent link: https://www.econbiz.de/10011841906
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Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa; Alawneh, Afnan; Hammad, Ayman Abu; Sweis, … - In: International journal of productivity and quality … 17 (2016) 4, pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
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Experience of Kazakhstan in implementation of international standards in auditing : healthcare sector
Sembiyeva, Lyazzat; Bekturova, Arman; Saparova, Botakoz; … - In: Montenegrin journal of economics 19 (2023) 4, pp. 187-198
Persistent link: https://www.econbiz.de/10014429349
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Special issue: Healthcare management : quality and standards in a global world
Essounga-Njan, Yvette (contributor) - 2015
Persistent link: https://www.econbiz.de/10011409683