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Co-creation and learning in health-care service development
Elg, Mattias; Engström, Jon; Witell, Lars; Poksinska, … - In: Journal of service management 23 (2012) 3, pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
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Lean in healthcare from employees' perspectives
Drotz, Erik; Poksinska, Bozena - In: Journal of health organization and management 28 (2014) 2, pp. 177-195
Persistent link: https://www.econbiz.de/10010384597
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The daily work of Lean leaders : lessons from manufacturing and healthcare
Poksinska, Bozena; Swartling, Dag; Drotz, Erik - In: Total quality management & business excellence : an … 24 (2013) 8, pp. 886-898
Persistent link: https://www.econbiz.de/10009783364