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Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline

Batt, Rosemary L. - In: ILR review : the journal of work and policy 54 (2000/01) 2, pp. 425-449

Persistent link: https://www.econbiz.de/10001578484

Labor market institutions and restructuring in US deregulated telecommunications services

Batt, Rosemary L. - In: Creating competitive capacity : labor market …, (pp. 131-142). 2000

Persistent link: https://www.econbiz.de/10001494356

Performance and growth in entrepreneurial firms : revisiting the union-performance relationship

Batt, Rosemary L.; Welbourne, Theresa M. - In: Managing people in entrepreneurial organizations : …, (pp. 146-174). 2002

Persistent link: https://www.econbiz.de/10001703324

Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry

Batt, Rosemary L.; Colvin, Alexander James; Keefe, Jeffrey - In: ILR review : the journal of work and policy 55 (2001/02) 4, pp. 573-594

Persistent link: https://www.econbiz.de/10001692593

The effects of institutional and organizational characteristics on work force flexibility: evidence from call centers in three liberal market economies

Van Jaarsveld, Danielle; Kwon, Hyunji; Frost, Ann C. - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 573-601

Persistent link: https://www.econbiz.de/10003883043

Collective bargaining and high-involvement management in comparative perspective : evidence from US and German call centers

Doellgast, Virginia - In: Industrial relations : a journal of economy & society 47 (2008) 2, pp. 284-319

Persistent link: https://www.econbiz.de/10003674602

Dualism or solidarity? : conditions for union success in regulating precarious work

Carver, Laura; Doellgast, Virginia - In: European journal of industrial relations 27 (2021) 4, pp. 367-385

Persistent link: https://www.econbiz.de/10012662654

Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry

Batt, Rosemary; Colvin, Alexander; Keefe, Jeffrey - 2001

Persistent link: https://www.econbiz.de/10001601661

How high performance human resource practices and workforce unionization affect managerial pay

Colvin, Alexander; Batt, Rosemary; Katz, Harry C. - 2000

Persistent link: https://www.econbiz.de/10001601677

Employee Voice, Human Resource Practices, and Quit Rates : Evidence from the Telecommunications Industry

Batt, Rosemary; Colvin, Alexander J.S; Keefe, Jeffrey - 2013

Using data from a 1998 establishment-level survey in the telecommunications industry, the authors examine the predictors of aggregate quit rates. They draw on strategic human resource and industrial relations theory to identify the sets of employee voice mechanisms and human resource practices...

Persistent link: https://www.econbiz.de/10014034012