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Managing patient emotions as skilled work and being "one of us"
Kessler, Ian; Heron, Paul; Dopson, Sue - In: Work, employment & society : a journal of the British … 29 (2015) 5, pp. 775-791
Persistent link: https://www.econbiz.de/10011391781
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Indeterminancy and regulation of task allocation : the shape of support roles in healthcare
Kessler, Ian; Heron, Paul; Dopson, Sue - In: BJIR : an international journal of employment relations 51 (2013) 2, pp. 310-332
Persistent link: https://www.econbiz.de/10010128832
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Human resource management innovation in health care : the institutionalisation of new support roles
Kessler, Ian; Heron, Paul; Spilsbury, Karen - In: Human resource management journal 27 (2017) 2, pp. 228-245
Persistent link: https://www.econbiz.de/10011675601
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Exploring the relationship between human resource management and organizational performance in the healthcare sector
Kessler, Ian - In: The Oxford handbook of strategy implementation, (pp. 311-342). 2017
Persistent link: https://www.econbiz.de/10011643538
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Exploring the Relationship Between Human Resource Management and Organizational Performance in the Healthcare Sector
Kessler, Ian - In: The Oxford handbook of strategy implementation. 2015
Persistent link: https://www.econbiz.de/10012884939