Similar Search Results

Employee perceptions of service quality based on hospital quality improvement strategy

Tsai, Yafang; Wu, Shih-Wang; Tsai, Yi-Hua - In: International journal of management, economics and … 7 (2018), pp. 13-25

Following reforms in the Taiwanese healthcare system, hospitals are facing an increasingly competitive healthcare market. Hospital administrators, in response to this competition, are placing increasing importance on improving the quality of healthcare in order to ensure patient satisfaction....

Persistent link: https://www.econbiz.de/10011811861

Bringing humanity into view : action research with Qatar's ambulance service

Coleman, Gill; Wiggins, Liz - In: Journal of health organization and management 31 (2017) 5, pp. 581-597

Persistent link: https://www.econbiz.de/10011815080

Improving service quality in healthcare organisations through geomarketing statistical tools

Cavallone, Mauro; Magno, Francesca; Zucchi, Alberto - In: The TQM journal : the international review of … 29 (2017) 5, pp. 690-704

Persistent link: https://www.econbiz.de/10011799103

Do health reforms to improve quality have long-term effects? : results of a follow-up on a randomized policy experiment in the Philippines

Quimbo, Stella A.; Wagner, Natascha; Florentino, Jhiedon; … - In: Health economics 25 (2016) 2, pp. 165-177

Persistent link: https://www.econbiz.de/10011541375

Prozess- und Ressourcensteuerung im Gesundheitssystem : Neue Instrumente zur Steigerung von Effektivität und Effizienz in der Versorgung

Offermanns, Guido - 2011

Das Buch behandelt die aktuelle Steuerungsproblematik im Gesundheitssystem auf Makro-, Meso- und Mikroebene. Es wird ein Bezugsrahmen für notwendige Veränderungen im System geliefert sowie daraus Anforderungen an ein modernes Krankenhausmanagement abgeleitet. Zudem wird die Wirksamkeit der...