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Managing patient emotions as skilled work and being "one of us"
Kessler, Ian; Heron, Paul; Dopson, Sue - In: Work, employment & society : a journal of the British … 29 (2015) 5, pp. 775-791
Persistent link: https://www.econbiz.de/10011391781
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Professionalization and expertise in care work : the hoarding and discarding of tasks in nursing
Kessler, Ian; Heron, Paul; Dopson, Sue - In: Human resource management 54 (2015) 5, pp. 737-752
Persistent link: https://www.econbiz.de/10011386373
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Indeterminancy and regulation of task allocation : the shape of support roles in healthcare
Kessler, Ian; Heron, Paul; Dopson, Sue - In: BJIR : an international journal of employment relations 51 (2013) 2, pp. 310-332
Persistent link: https://www.econbiz.de/10010128832
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Human resource management innovation in health care : the institutionalisation of new support roles
Kessler, Ian; Heron, Paul; Spilsbury, Karen - In: Human resource management journal 27 (2017) 2, pp. 228-245
Persistent link: https://www.econbiz.de/10011675601
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Role design in a modernised NHS: the case of health care assistants
Bach, Stephen; Kessler, Ian; Heron, Paul - In: Human resource management journal 18 (2008) 2, pp. 171-187
Persistent link: https://www.econbiz.de/10003701366
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No magic targets! : changing clinical practice to become more evidence based
Dopson, Sue; Fitzgerald, Louise; Ferlie, Ewan; Gabbay, John - In: Health care management review : HCM review 35 (2010) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10003925814
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Merger and post-merger integration at Oxford University Hospitals : mixed-methods evaluation and lessons learned
Maile, Edward John; Mitra, Mahima; Ovseiko, Pavel; … - In: Journal of health organization and management 36 (2022) 4, pp. 503-520
Persistent link: https://www.econbiz.de/10013367379