leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust … use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational … Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating …

environmental and social performance in the context of firms in the hospitality industry. Sustainable performance measurement … hospitality firms. The findings of the study suggest that GMO is a firm-level strategic resource that can improve the sustainable … performance of firms in the hospitality sector. Theoretically, the study linked GMO to environmental and social performance of …

hospitality, as a way to better understand how the hotel sector can improve and develop strategic tools to achieve organisational … validated the Ethics and Sustainability in Hospitality Employer Branding Model, comprising three dimensions (HRM and EB … RS communication) and underlying categories. Findings and practical implications to management are presented. …