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Relationship of WWW usage and employee learning in the casino industry
Lema, Joseph D.; Agrusa, Jerome - In: International journal of hospitality management 28 (2009) 1, pp. 18-25
Persistent link: https://www.econbiz.de/10003798257
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Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong; Agrusa, Jerome - In: International journal of hospitality management 30 (2011) 3, pp. 588-598
Persistent link: https://www.econbiz.de/10009130572