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~subject:"Hospitality industry"
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Hospitality industry
Hotel industry
36
Hotellerie
35
Tourism
35
Consumer behaviour
31
Konsumentenverhalten
30
Gastgewerbe
28
Tourismus
28
Customer satisfaction
26
Tourism industry
26
Tourismuswirtschaft
26
Hotels
23
Kundenzufriedenheit
22
Relationship marketing
21
Beziehungsmarketing
20
Holiday behaviour
19
Urlaubsverhalten
19
Dienstleistungsqualität
16
Service quality
16
Hospitality
15
Strategic management
14
Tourism marketing
13
Tourismusmarketing
13
Internet marketing
12
Online-Marketing
12
Strategisches Management
12
Bibliometrics
11
Bibliometrie
11
Emotion
10
Tourism research
10
Tourismusforschung
10
Social Web
9
Social web
9
Turkey
8
Viral marketing
8
Virales Marketing
8
Brand image
7
China
7
Corporate social responsibility
7
Customer delight
7
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4
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21
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21
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2
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2
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1
research-article
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English
28
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Okumus, Fevzi
25
Köseoglu, Mehmet Ali
8
Dogan, Ismail Cagri
3
Torres, Edwin N.
3
Altin, Mehmet
2
Bilgihan, Anil
2
Gajjar, Trishna
2
Karatepe, Osman M.
2
Law, Chun Hung Roberts
2
Van Niekerk, Mathilda
2
Altinay, Levent
1
Andreassi, Tales
1
Barca, Mehmet
1
Basińska, Beata A.
1
Baumann, Chris
1
Borghi, Matteo
1
Borzyszkowski, Jacek
1
Chen, Shuping
1
Ersoy, Ayse Begum
1
Goh, Edmund
1
Guchait, Priyanko
1
Gurcham, Ksenia
1
Han, Xiaoyun
1
Hight, S. Kyle
1
Hua, Nan
1
Jahani, Shiva
1
Koseoglu, Mehmet Ali
1
Kwun, David Joon-wuk
1
Lelo de Larrea, Gabriela
1
Madera, Juan
1
Mariani, Marcello M.
1
Mejia, Cynthia
1
Mistry, Trishna G.
1
Morman, Brianna
1
Morvillo, Alfonso
1
Mostafa Rasoolimanesh, S.
1
Nosrati, Saeid
1
Orlowski, Marissa
1
Putra, Eka Diraksa
1
Rahimi, Roya
1
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International journal of hospitality management
9
Journal of hospitality marketing & management
4
International Journal of Contemporary Hospitality Management Ser.
2
Tourism management perspectives : TMP
2
Tourism review : the official journal of the AIEST
2
Emerald insight
1
Handbook of hospitality human resources management
1
Handbook of hospitality strategic management
1
International Journal of Contemporary Hospitality Management
1
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Routledge studies in management, organizations and society
1
Service business
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
27
Other ZBW resources
1
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1
Asynchronous video interviews in the hospitality industry : considerations for virtual employee selection
Torres, Edwin N.
;
Mejia, Cynthia
- In:
International journal of hospitality management
61
(
2017
),
pp. 4-13
Persistent link: https://www.econbiz.de/10011645913
Saved in:
2
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
3
Incivility meets remote work : a typology of cyber incivility behaviors
Torres, Edwin N.
;
Morman, Brianna
;
Mistry, Trishna G.
- In:
International journal of hospitality management
118
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015069697
Saved in:
4
Strategic human resources management issues in hospitality and tourism organizations
Okumus, Fevzi
- In:
Handbook of hospitality human resources management
,
(pp. 469-495)
.
2008
Persistent link: https://www.econbiz.de/10003811354
Saved in:
5
Factors influencing entrepreneurial orientation of ethnic minority small- and medium-sized hospitality enterprises
Altinay, Levent
;
Okumus, Fevzi
- In:
Handbook of hospitality strategic management
,
(pp. 453-477)
.
2008
Persistent link: https://www.econbiz.de/10003809227
Saved in:
6
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
7
An integrative systematic review of innovation research in hospitality and tourism
Lelo de Larrea, Gabriela
;
Altin, Mehmet
;
Koseoglu, …
- In:
Tourism management perspectives : TMP
37
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502606
Saved in:
8
An epistemological view of consumer experiences
Walls, Andrew R.
;
Okumus, Fevzi
;
Wang, Youcheng
;
Kwun, …
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 10-21
Persistent link: https://www.econbiz.de/10008821997
Saved in:
9
How do lifestyle hospitality and tourism entrepreneurs manage their work-life balance?
Sun, Xiaoxia
;
Xu, Honggang
;
Köseoglu, Mehmet Ali
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241433
Saved in:
10
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Mariani, Marcello M.
;
Borghi, Matteo
;
Okumus, Fevzi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012300116
Saved in:
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