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Theme park hotel experience, experiential satisfaction and behavioral intention : examination of visitors' experiences

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Loyalty in high-quality hotels of Croatia : from marketing initiatives to customer brand loyalty creation

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Exploring the Relationship between Service Quality and Customer Satisfaction in Croatian Hotel Industry

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hotel industry in Croatia. Methodology – The data were collected us in self-administered questionnaire. The questionnaire … included. Questionnaires were distributed to domestic and international hotel guests in the Opatija Riviera (Croatia … customer satisfaction, reporting the findings from Croatia. Therefore, it contributes to the existing literature on service …

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