Narrow search
Showing 1 - 10 of 17
Cover Image
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
Kim, Jinkyung Jenny - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014439970
Cover Image
The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry
Kim, Seongseop; Im, Jaemoon; Hwang, Jinsoo - In: International journal of hospitality management 48 (2015), pp. 68-82
Persistent link: https://www.econbiz.de/10011341600
Cover Image
Guests' pro-environmental decision-making process : broadening the norm activation framework in a lodging context
Han, Heesup; Hwang, Jinsoo; Kim, Joohyun; Jung, Heekyoung - In: International journal of hospitality management 47 (2015), pp. 96-107
Persistent link: https://www.econbiz.de/10011312541
Cover Image
Multi-dimensions of the perceived benefits in a medical hotel and their roles in international travelers' decision-making process
Han, Heesup; Hwang, Jinsoo - In: International journal of hospitality management 35 (2013), pp. 100-108
Persistent link: https://www.econbiz.de/10010225845
Cover Image
Does love become hate or forgiveness after a double deviation? : the case of hotel loyalty program members
Lee, Jin-soo; Kim, Jungkeun; Hwang, Jinsoo; Cui, Yuanyuan - In: Tourism management : research, policies, practice 84 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012494600
Cover Image
Investigating healthcare hotel travelers' overall image formation : impact of cognition, affect, and conation
Han, Heesup; Hwang, Jinsoo - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 3, pp. 346-356
Persistent link: https://www.econbiz.de/10011884838
Cover Image
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny; Han, Heesup - In: International journal of hospitality management 102 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Cover Image
Redefining in-room amenities for hotel staycationers in the new era of tourism : a deep dive into guest well-being and intentions
Kim, Jinkyung Jenny; Han, Heesup - In: International journal of hospitality management 102 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013185259
Cover Image
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny; Han, Heesup; Ariza-Montes, Antonio - In: Journal of retailing and consumer services 62 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Cover Image
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny; Han, Heesup - In: Journal of travel and tourism marketing 37 (2020) 7, pp. 804-822
Persistent link: https://www.econbiz.de/10012415299