Narrow search
Showing 1 - 3 of 3
Cover Image
Does cultural value exacerbate or mitigate the effect of perceived compensation gap between locals and expatriates in hotel industry?
Hon, Alice H. Y.; Lu, Lin; Chan, Wilco W. H. - In: International journal of hospitality management 48 (2015), pp. 83-91
Persistent link: https://www.econbiz.de/10011341599
Cover Image
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?
Cheng, Bao; Dong, Yun; Kong, Yurou; Shaalan, Ahmed; … - In: Tourism management : research, policies, practice 96 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10013554988
Cover Image
Customer mistreatment and employee well-being : a daily diary study of recovery mechanisms for frontline restaurant employees in a hotel
Fu, Yang; Lu, Mengqian; Huang, Xiaoyu - In: International journal of hospitality management 91 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012389407