Revilla-Camacho, María-Ángeles; Cossío-Silva, … - In: European Research on Management and Business Economics … 23 (2017) 1, pp. 23-32
This article deals with the study of Corporate Responsibility (CR) under the European Customer Satisfaction Index (ECSI). The methodology of this empirical study, conducted among 629 customers staying at hotels in the city of Seville, is based on structural equation modeling (PLS). The results...
