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International journal of hospitality management
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Optimizing service offerings using asymmetric impact-sentiment-performance analysis
Hu, Feng
;
Li, Hongxiu
;
Liu, Yong
;
Teichert, Thorsten
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012293744
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Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
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