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Investigating cross-national heterogeneity in the adoption of online hotel reviews
Ayeh, Julian K.; Au, Norman; Law, Chun Hung Roberts - In: International journal of hospitality management 55 (2016), pp. 142-153
Persistent link: https://www.econbiz.de/10011498016
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Presentation formats of policy statements on hotel websites and privacy concerns : a multimedia learning theory perspective
Lee, Hee Andy; Au, Norman; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 4, pp. 470-489
Persistent link: https://www.econbiz.de/10010206606
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Do customers share the same perspective? : a study on online OTAs ratings versus user ratings of Hong Kong hotels
Leung, Rosanna; Au, Norman; Liu, Jianwei; Law, Chun … - In: Journal of vacation marketing : an international journal 24 (2018) 2, pp. 103-117
Persistent link: https://www.econbiz.de/10011876140
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Issues and opportunities of Internet hotel marketing in developing countries
Au, Norman; Ekiz, Erdogan H. - In: Journal of travel and tourism marketing 26 (2009) 3, pp. 225-243
Persistent link: https://www.econbiz.de/10003868743
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Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.; Au, Norman - In: International journal of contemporary hospitality management 23 (2011) 3, pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
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Digital transformation paradigm involved in high-star hotels and budget hotels : sensory and innovation diffusion perspective
Yang, Yizhe; Xiang, Keheng; Zeng, Jinjin; Au, Norman; … - In: Tourism Management Perspectives 53 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015077393
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Evaluation of hotel websites : progress and future developments (invited paper for "luminaries" special issue of International Journal of Hospitality Management)
Law, Chun Hung Roberts - In: International journal of hospitality management 76 (2019) 2, pp. 2-9
Persistent link: https://www.econbiz.de/10011982050
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A novel English/Chinese information retrieval approach in hotel website searching
Li, Kar Wing; Law, Rob - In: Tourism management : research, policies, practice 28 (2007) 3, pp. 777-787
Persistent link: https://www.econbiz.de/10003449985
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Data mining for hotel occupancy rate : an independent component analysis approach
Wu, Edmond H. C.; Law, Rob; Jiang, Brianda - In: Journal of travel and tourism marketing 27 (2010) 4, pp. 426-438
Persistent link: https://www.econbiz.de/10003988841
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An empirical examination of the acceptance behaviour of hotel front office systems: an extended technology acceptance model
Kim, Tae Goo; Lee, Jae Hyoung; Law, Rob - In: Tourism management : research, policies, practice 29 (2008) 3, pp. 500-513
Persistent link: https://www.econbiz.de/10003696191