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Hotellerie
Lieferkette
23
Supply chain
23
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
11
Kundenzufriedenheit
11
Industrie
10
Manufacturing industries
10
Online retailing
10
Online-Handel
10
Theorie
10
Theory
10
Dienstleistungsqualität
9
Hotel industry
9
Service quality
9
Beziehungsmarketing
7
Lieferantenmanagement
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Relationship marketing
7
Supplier relationship management
7
Nachhaltige Entwicklung
6
Sustainable development
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Data Mining
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Data mining
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E-commerce
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Electronic Commerce
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Game theory
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Supply chain management
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USA
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United States
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Viral marketing
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Virales Marketing
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Beschaffung
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China
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Digital platform
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Digitale Plattform
4
Digitalisierung
4
Digitization
4
Distribution channel
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Einzelhandel
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9
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Xu, Xun
9
Li, Yibai
2
Zhao, Yabing
2
Baker, Tim
1
Chi, Christina G.
1
Chi, Oscar Hengxuan
1
Geng-qing Chi, Christina
1
Harrington, Robert J.
1
Kennedy, Ian
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Marlowe, Byron
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Wang, Mingshu
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Zhang, Lizao
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International journal of hospitality management
6
International journal of services and operations management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
9
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1
Examining consumer emotion and behavior in online reviews of hotels when expecting managerial response
Xu, Xun
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012293748
Saved in:
2
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
3
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
4
Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
Saved in:
5
Predicting overall customer satisfaction : big data evidence from hotel online textual reviews
Zhao, Yabing
;
Xu, Xun
;
Wang, Mingshu
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 111-121
Persistent link: https://www.econbiz.de/10011981838
Saved in:
6
Drivers of degree of sophistication in hotel revenue management decision support systems
Xu, Xun
;
Zhang, Lizao
;
Baker, Tim
;
Harrington, Robert J.
; …
- In:
International journal of hospitality management
79
(
2019
),
pp. 123-139
Persistent link: https://www.econbiz.de/10012012984
Saved in:
7
Maximising hotel profits with pricing and room allocation strategies
Xu, Xun
;
Li, Yibai
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011813443
Saved in:
8
Examining operating efficiency of U.S. hotels : a window data envelopment analysis approach
Xu, Xun
;
Geng-qing Chi, Christina
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 770-784
Persistent link: https://www.econbiz.de/10011784135
Saved in:
9
Narrowing the intention-behavior gap : the impact of hotel green certification
Chi, Christina G.
;
Chi, Oscar Hengxuan
;
Xu, Xun
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014227195
Saved in:
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