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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
122
Konsumentenverhalten
113
Customer satisfaction
49
Beziehungsmarketing
45
Relationship marketing
45
Service quality
44
Dienstleistungsqualität
43
Kundenzufriedenheit
43
Corporate social responsibility
38
Corporate Social Responsibility
33
Hotel industry
31
Tourism
30
Beschwerdemanagement
24
Complaint management
24
Tourismus
24
Emotion
22
Gastronomie
22
Restaurant industry
22
USA
21
United States
21
Hospitality industry
20
Gastgewerbe
18
Holiday behaviour
18
Urlaubsverhalten
18
Tourism industry
16
Tourismuswirtschaft
16
Experiment
15
Preismanagement
14
Pricing strategy
14
Internet marketing
12
Online-Marketing
11
Customer service
10
Ecotourism
10
Firm performance
10
Gender
10
Kundenservice
10
Unternehmenserfolg
10
Viral marketing
10
Virales Marketing
10
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English
30
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Mattila, Anna S.
21
Font, Xavier
7
Gao, Yixing
5
O'Neill, John
3
Andreu, Luisa
2
Choi, Sunmee
2
Lee, Seoki
2
Ahn, Jin Sun
1
Assaf, A. Georges
1
Bigné Alcañiz, J. Enrique
1
Bonilla Priego, M Jesús
1
Cervera, Amparo
1
Chen, Feier
1
Chen, Qimei
1
Choi, Choongbeom
1
Choi, Sungwoo
1
Cogotti, Sara
1
Denizci Guillet, Basak
1
El Dief, Mohammed
1
Gallego, Inma
1
Garay Tamajón, Luis Alfonso
1
González-Rodríguez, M. Rosario
1
Guix, Mireia
1
Hanson, Bjorn
1
He, Yi
1
Hu, Miao
1
Häusler, Nicole
1
Jolly, Phillip M.
1
Josiassen, Alexander
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Kang, Seongho
1
Kim, Min Chung
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Kim, Yonghee
1
Lin, Ingrid
1
Lin, Ingrid Y.
1
Liu, Jingyan
1
Lopez-Gamero, Maria D.
1
McCombes, Lucy
1
Molina Azorín, José Francisco
1
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1
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International journal of hospitality management
9
International journal of contemporary hospitality management
4
Tourism management : research, policies, practice
3
Cornell hospitality quarterly : CQ
2
Tourism economics : the business and finance of tourism and recreation
2
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of travel and tourism marketing
1
The Cornell School of hotel administration handbook of applied hospitality strategy
1
The Cornell hospitality quarterly
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
30
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1
Corporate social responsibility : the disclosure-performance gap
Font, Xavier
;
Walmsley, Andreas
;
Cogotti, Sara
; …
- In:
Tourism management : research, policies, practice
33
(
2012
)
6
,
pp. 1544-1553
Persistent link: https://www.econbiz.de/10009575981
Saved in:
2
Doing good to do well? : corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises
Garay Tamajón, Luis Alfonso
;
Font, Xavier
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 329-337
Persistent link: https://www.econbiz.de/10009503320
Saved in:
3
Determinants of environmental management in the Red Sea hotels : personal and organizational values and contextual variables
El Dief, Mohammed
;
Font, Xavier
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
1
,
pp. 115-137
Persistent link: https://www.econbiz.de/10009504061
Saved in:
4
The Holy Grail : environmental management, competitive advantage and business performance in the Spanish hotel industry
Pereira-Moliner, Jorge
;
Font, Xavier
;
Tarí, Juan José
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 714-738
Persistent link: https://www.econbiz.de/10011405102
Saved in:
5
Antecedents, mediation effects and outcomes of hotel eco-innovation practice
Wang, Yajun
;
Font, Xavier
;
Liu, Jingyan
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241389
Saved in:
6
A multi-criteria, composite index methodology to measure the suitability of target markets for the hotel industry
Gallego, Inma
;
González-Rodríguez, M. Rosario
;
Font, …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014318786
Saved in:
7
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021
Guix, Mireia
;
Nájera Sánchez, Juan José
;
Bonilla …
- In:
Tourism management : research, policies, practice
106
(
2025
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015078161
Saved in:
8
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
Saved in:
9
Harnessing stakeholder input on Twitter : a case study of short breaks in Spanish tourist cities
Bigné Alcañiz, J. Enrique
;
Oltra, Enrique
;
Andreu, Luisa
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 490-503
Persistent link: https://www.econbiz.de/10011988010
Saved in:
10
The relationship of sales and marketing expenses to hotel performance in the United States
O'Neill, John
;
Hanson, Bjorn
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
4
,
pp. 355-363
Persistent link: https://www.econbiz.de/10003774190
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