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The strategic management of information technology in UAE hotels : an exploratory study of TQM, SCM, and CRM implementations
Daghfous, Abdelkader; Barkhi, Reza - In: Technovation : the international journal of … 29 (2009) 9, pp. 588-595
Persistent link: https://www.econbiz.de/10003889383
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Service Quality of Hotels in Abu Dhabi, UAE
Aggabao, Burton A. - 2017
Objective – The hotel Industry in the United Arab Emirates (UAE), particularly in Abu Dhabi, is characterized by many … hotels by gauging hotel guests perceptions and responses.Methodology/Technique – This study uses the descriptive … of 50 hotel guests of different cultures and countries were gathered. Majority of them were tourists and travellers …
Persistent link: https://www.econbiz.de/10012951684
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Innovative methodology for the development of operational management standards in the hotel business
Kharenko, Dmytro; Titomir, Ludmila; Markovska, Anastasiia - In: Technology audit and production reserves 1 (2023) 4/69, pp. 36-41
Persistent link: https://www.econbiz.de/10014388613
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Key drivers for service innovation in the UAE's hotel sector
Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10011912213
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The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José; Pereira-Moliner, Jorge; Molina … - In: Total quality management & business excellence 33 (2022) 14, pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
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The gaps in the quality of hotel services in Poland
Mazurek-Kusiak, Anna; Sawicki, Bogusław - In: European research studies 23 (2020) 5, pp. 1033-1040
Persistent link: https://www.econbiz.de/10012510888
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The effects of total quality management practices on sustainable performance : perspective from Malaysia
Kit-Yeng Sin; Muhammad Shahar Jusoh; Sim, Choon Ling - In: International journal of services and operations … 42 (2022) 1, pp. 1-31
Persistent link: https://www.econbiz.de/10013257561
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Perception of the quality costs in historical hospitality services : evidence from Poland
Sadkowski, Wojciech; Sala, Krzysztof - In: Ekonomia i prawo 21 (2022) 1, pp. 239-254
Persistent link: https://www.econbiz.de/10013173145
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A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza; Shahin, Arash; Shirouyehzad, Hadi; … - In: Total quality management & business excellence : an … 28 (2017) 3/4, pp. 331-350
Persistent link: https://www.econbiz.de/10011723613