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How servant leadership and self-efficacy interact to affect service quality in the hospitality industry : a polynomial regression with response surface analysis
Qiu, Shaoping; Dooley, Larry M.; Xie, Lei - In: Tourism management : research, policies, practice 78 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012165586
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How servant leadership affects organizational citizenship behavior : the mediating roles of perceived procedural justice and trust
Qiu, Shaoping; Dooley, Larry - In: Leadership & organization development journal 43 (2022) 3, pp. 350-369
Persistent link: https://www.econbiz.de/10013173107