This paper examines the relationship between the use of advanced technologies such as ICT, and outcomes such as productivity, the skill mix of the workforce and wages using micro data for the U.S. and Germany. We find support to the idea that U.S. businesses engage in experimentation in a...

A substantial amount of money is spent on technology by schools, families, and policymakers with the hope of improving educational outcomes. This chapter explores the theoretical and empirical literature on the impacts of technology on educational outcomes. The literature focuses on two primary...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...