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A customer oriented systematic framework to extract business strategy in Indian electricity services

Satapathy, Suchismita; Mishra, Pravudatta - In: Journal of industrial engineering international 9 (2013), pp. 1-18

Competition in the electric service industry is highlighting the importance of a number of issues affecting the nature and quality of customer service. The quality of service(s) provided to electricity customers may be enhanced by competition, if doing so offers service suppliers a competitive...

Persistent link: https://www.econbiz.de/10010225059

A customer oriented systematic framework to extract business strategy in Indian electricity services

Satapathy, Suchismita; Mishra, Pravudatta - In: Journal of Industrial Engineering International 9 (2013), pp. 1-18

Persistent link: https://www.econbiz.de/10011551816

ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction

Satapathy, Suchismita - In: International journal of services and operations management 18 (2014) 4, pp. 404-428

Persistent link: https://www.econbiz.de/10010474466

An investigation on sustainable supply chain management challenges for Indian thermal power plants

Satapathy, Suchismita - In: International journal of logistics systems and … 37 (2020) 2, pp. 173-224

Persistent link: https://www.econbiz.de/10012513548

The challenges and problems in the implementation of supply chain management in small and medium-scale industries : a case study of Indian coir industries

Mishra, Debesh; Satapathy, Suchismita - In: International journal of business performance and … 13 (2022) 2, pp. 109-138

Persistent link: https://www.econbiz.de/10014287639

The pandemic COVID-19 and its impact on Indian agricultural sectors : ian assessment of farmers

Mishra, Debesh; Satapathy, Suchismita - In: Journal of global information management 30 (2022) 4, pp. 1-27

Persistent link: https://www.econbiz.de/10014308561