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Managing service quality in multiple outsourcing

Ye, Guangliang; Zhu, Xiaowei; Mukhopadhyay, Samar K. - In: International journal of electronic commerce : IJEC 18 (2013/14) 3, pp. 125-149

Persistent link: https://www.econbiz.de/10010360048

Unlocking the full potential of nearshoring : a conceptual delivery model for proximity offshoring services

Guedes, Jorge; Pereira, Leandro - In: International journal of productivity and quality … 41 (2024) 4, pp. 510-528

Persistent link: https://www.econbiz.de/10015065537

The firm as a coordination system : evidence from software services offshoring

Srikanth, Kannan; Puranam, Phanish - In: Organization science : a journal of the Institute for … 25 (2014) 4, pp. 1253-1271

Persistent link: https://www.econbiz.de/10010400694

The information technology and business process outsourcing industry : diversity and challenges in Asia

Mitra, Raja Mikael - 2013

outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low …

Persistent link: https://www.econbiz.de/10010192336

Outsourcing : definitions and analysis

Dolgui, Alexandre; Proth, Jean-Marie - In: International journal of production research 51 (2013) 23/24, pp. 6769-6777

Persistent link: https://www.econbiz.de/10010229668

Evaluation of outsourcing development in the service sector

Dudė, Ugnė; Žitkienė, Rima; Jurevičienė, Daiva; … - In: Economies : open access journal 9 (2021) 2, pp. 1-19

the range of services provided and the whole service sector. Outsourcing is used to adapt to business environment changes …. However, in the scholarly literature, outsourcing of services is analysed as a complementary part of the manufacturing process … - there is a lack of research on outsourcing in service companies. This article analyses the enablers of outsourcing in all …

Persistent link: https://www.econbiz.de/10012504274