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Customer empowerment and engagement behaviours influencing value for FinTech customers : an empirical study from India

Kini, Archana Nayak; Basri, Savitha - In: Organizations and markets in emerging economies 14 (2023) 1/27, pp. 83-109

The article aims to study the impact of consumer empowerment on customer engagement behaviours (CEBs) and their effect on customer value in the FinTech industry of India. A cross-sectional analytical study was carried out to collect data from 380 Indian FinTech app users using a survey...

Persistent link: https://www.econbiz.de/10014534670

Development, measurement and validation of customer perceived value scale in Indian financial services sector

Suganthi, P.; Muthulakshmi, A. P. - In: International journal of services and operations … 42 (2022) 4, pp. 439-453

Persistent link: https://www.econbiz.de/10013369194

Ex ante characteristics of acquirers and targets in Indian financial sector : an empirical analysis

Bhalla, Priya - In: International journal of financial services management … 8 (2015) 2, pp. 110-132

Persistent link: https://www.econbiz.de/10011547573

Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India

Singh, Saurabh; Kamal, Raj; Kumar, Devendra - In: International journal of financial services management … 8 (2015) 2, pp. 163-178

Persistent link: https://www.econbiz.de/10011547601

Retail payments and financial inclusion in Latin America and the Caribbean : Identifying gaps and opportunities

Morales, Raúl; Vega, Milton; Aurazo, José; … - In: The journal of financial market infrastructures 9 (2020) 2, pp. 55-91

Persistent link: https://www.econbiz.de/10012803321

Dynamic connection between macroeconomic variables and sectoral stock returns : evidence from India

Kaur, Parminder; Singla, Ravi - In: Theoretical and applied economics : GAER review 28 (2021) 1/626, pp. 273-288

Persistent link: https://www.econbiz.de/10012693262

Financial inclusion through Pradhan Mantri Jan Dhan Yojana in India

Sharma, Neha; Goyal, Ruchi - In: Economics & finance notes 8 (2019) 1, pp. 33-42

Persistent link: https://www.econbiz.de/10012605706

Connecting the dots : digital payments and financial inclusion in India

Sethy, Susanta Kumar - In: Journal of digital banking 4 (2019/2020) 3, pp. 254-267

Persistent link: https://www.econbiz.de/10012305044

Value relevance of reported financials of NSE listed companies

Mulenga, Mwila J.; Bhatia, Meena - In: Afro-Asian Journal of Finance and Accounting : AAJFA 10 (2020) 3, pp. 295-319

Persistent link: https://www.econbiz.de/10012250190

Leadership and culture for motivation : a comparative study in India

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Persistent link: https://www.econbiz.de/10011642385

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