Intense competition in the Indian banking industry compelled the bankers to involve in active selling. This paper aimed to identify the different sales strategies used in banks and to investigate the perceptual gap between employees and customers towards different sales strategies. Empirical...

This research study tries to understand the relevance of four dimensions (viz., support, team-building, goal emphasis and help with work) of Leadership incorporated by Likert (1967) to identify and classify System 1 to 4 by conducting intensive study of six organizations in India. Data,...

The prime purpose of this paper is to find out the correlated relations in organizational citizenship behavior, team performance, negative emotions, resource depletion and team member receptivity in higher education institutions in India. The study has been taken on 204 samples with 51 teams...

India is a developing country. Corporate Social Responsibility has traditionally been seen as a philanthropic activity in India. It is an activity that is performed in keeping with the Indian tradition but not deliberated. At present it has emerged as a benchmark for judging corporate...

Purpose: It is a fact that there is a great deal of knowledge gap in the existing supply chain management literature, especially on sustainable practices followed by emerging-markets manufacturing industries. Therefore, this paper aims to study sustainable supply chain practices and its...

Theoretical basis: The case explores the evolution of eCommerce into qCommerce (q for quick) in the context of post pandemic online grocery sector in India. The case enables students to revisit Hollander and McNair’s hypothesis on the wheel of retailing in the era of machine learning,...

The article explores the role of labor reforms and manufacturing industries as a viable option for India to take the benefit of globalization for ensuring inclusive growth. The economic performance of India over the last one decade is phenomenal. After experiencing slow down in the worst global...

The existing body of literature on audit committees focuses on the effectiveness of audit committees in the outsider model of corporate governance. This research investigation examines audit committees in a setting representing the insider model of corporate governance in a transition economy,...

Due to the Liberalisation, Privatisation and Globalisation policies of the Central Government after 90s gave rise for an open market trend by permitting foreign Direct Investment in the Indian business. In the era of globalisation due to heavy competition among the business organisations, it...

Retailing in India is not a very new phenomenon. It has been in practice since long. But the emergence of Globalization (1991) has added extra pace and dimension to the retailing sector. This decade has brought a number of changes in a number of ways. The most vitally affected are the social and...