Narrow search
Showing 1 - 10 of 119,062
Cover Image
An assessment on the factors affecting e-banking adoption among customers : an empirical investigation in West Bengal
Ghosh, Rituparna; Barman, Pranay Kumar Roy - In: International journal of public sector performance … 13 (2024) 1, pp. 14-24
Persistent link: https://www.econbiz.de/10015067290
Cover Image
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.; Shenbagaraman, V. M. - In: International journal of business excellence 11 (2017) 1, pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Cover Image
Analysing relationship among service quality, satisfaction and loyalty in internet banking : a study from India
Mishra, Sita - In: International journal of electronic finance : IJEF 8 (2014) 1, pp. 57-73
Persistent link: https://www.econbiz.de/10010499839
Cover Image
Customer loyalty towards internet banking : some survey evidence for banks in India
Kundu, Sukanya; Datta, Saroj Kumar - In: The IUP journal of bank management : IJBM 13 (2014) 4, pp. 37-50
Persistent link: https://www.econbiz.de/10010490337
Cover Image
Customers' Demographic Profile and Satisfaction in E-Banking Services : A Study of Indian Banks
Kumbhar, Vijay M. - 2012
The present study focuses on demographic profile of the customers and its relationship with perception of service quality, service value and overall satisfaction in e-banking. Required data was collected through survey of the customer (N= 190) of Indian public and private sector banks in Satara...
Persistent link: https://www.econbiz.de/10013113349
Cover Image
Increased Customers' Complaints in E-Banking Environment : Evidences from Indian Banking Industry
Kumbhar, Vijay M. - 2014
as compared with their market share against public sector banks (32%) followed by foreign banks (17%) in India. There is …
Persistent link: https://www.econbiz.de/10013068638
Cover Image
Customer Loyalty Towards Internet Banking : Some Survey Evidence for Banks in India
Kundu, Sukanya - 2015
consists of 11 constructs and 43 parameters. Three public and three private sector banks in India were selected for the study …
Persistent link: https://www.econbiz.de/10013018482
Cover Image
Exploring the value dimensions and their impact on customer loyalty in Indian banking services
Sahoo, Debajani; Teland, Achyut - In: Theoretical economics letters 9 (2019) 6, pp. 1938-1954
Persistent link: https://www.econbiz.de/10012239814
Cover Image
Customer experience quality in omni-channel banking : identifying the factors affecting customer experience in the Indian context
Chauhan, Prashant; Sarabhai, Samar - In: International journal of management concepts and … 12 (2019) 2, pp. 222-238
Persistent link: https://www.econbiz.de/10012105452
Cover Image
Customer satisfaction index as a performance evaluation metric : a study on Indian e-banking industry
Rajendran, Ragu Prasadh; Suresh, Jayshree - In: International journal of business 22 (2017) 3, pp. 251-274
Persistent link: https://www.econbiz.de/10011747417