As we enter the digital era, the digital economy provides an opportunity for China’s manufacturing industry to achieve ‘smart manufacturing’ and provides important support for China to move from a ‘big manufacturing country’ to a ‘strong manufacturing country’. This paper...

This study aims to resolve the difficult problem of manufacturers’ service outsourcing strategy decision-making, with services divided into two types: hygienic and motivational. We build a value creation model for the manufacturer, service contractor, and customer under different outsourcing...