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Viewpoint: internet revolution lessons applied to post-pandemic service delivery (a North American perspective)

Meuter, Matthew L. - In: The journal of services marketing 36 (2022) 4, pp. 476-481

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The moderating role of risk aversion on adoption of IT and mobile platforms on P&C insurance demand : evidence from developing countries

Tiwari, Ashu; Patro, Archana; Shaikh, Imlak - In: Journal of electronic commerce in organizations : the … 17 (2019) 4, pp. 1-15

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Customer Centric Support Services in the Digital Age : The Next Frontier of Competitive Advantage

Sheth, Jagdish N. (ed.); Jain, Varsha (ed.); … - 2024

Chapter 1 - Customer-Centric Support Services: An Introduction to the next frontier for competitive advantage in the digital era -- Chapter 2 - Customer-Centric Support Services in the Digital Era -- Chapter 3 - Information as a Service for Consumer Decision Making -- Chapter 4 - The role of...

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An empirical examination of Web 2.0 technologies and its readiness for business

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Consumers' awareness, perceived ease of use toward information technology adoption in 3G mobile phones' usages in India

Velmurugan, Manivannan Senthil; Velmurugan, Masa Sakthi - In: Asian journal of marketing : the official journal of … 8 (2014) 1, pp. 1-23

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XBRL : a new global paradigm for business financial reporting

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Acceptance and use of information technology : understanding information systems for Indonesia's humanitarian relief operations

Dwiputranti, Made Irma; Oktora, Adriyani; Fauzan, M. … - In: Gadjah Mada international journal of business 21 (2019) 3, pp. 242-262

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Information technology adoption on 3G mobile phones in India : the empirical analyses with SPSS 20, SmartPLS.0M3 and LISREL8.80 : part 2

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Information technology adoption on 3G mobile phones in India: the empirical analyses with SPSS 20, SmartPLS2.0M3 and LISREL8.80 : Part 1

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Exploring the factors influencing employees' satisfaction toward e-tax systems

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