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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad (ed.) - 2012
Persistent link: https://www.econbiz.de/10009514031
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Determinants of innovative behaviour in the hotel industry : a cross-cultural study
Eid, Riyad; Agag, Gomaa - In: International journal of hospitality management 91 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012388569
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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad (contributor) - 2012
1. Effective implementation of sales-based CRM systems: theoretical and practical issues / George J. Avlonitis and Nikolaos G. Panagopoulos -- 2. The goals of customer relationship management / Ronald E. Goldsmith -- 3. Global account management (GAM): creating companywide and worldwide...
Persistent link: https://www.econbiz.de/10011727359
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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad (contributor) - 2012
Persistent link: https://www.econbiz.de/10009600833