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The effects of market orientation and service innovation on service industry performance : an empirical study
Cheng, Colin C.; Krumwiede, Dennis - In: Operations management research : OMR ; advancing … 3 (2010) 3/4, pp. 161-171
Persistent link: https://www.econbiz.de/10008825569
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The effects of market orientation on new service performance : the mediating role of innovation
Cheng, Colin C.; Krumwiede, Dennis - In: International journal of services technology and management 16 (2011) 1, pp. 49-73
Persistent link: https://www.econbiz.de/10009314094
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The role of service innovation in the market orientation : new service performance linkage
Cheng, Colin C.; Krumwiede, Dennis - In: Technovation : the international journal of … 32 (2012) 7/8, pp. 487-497
Persistent link: https://www.econbiz.de/10009659360
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What makes a manufacturing firm effective for service innovation? : the role of intangible capital under strategic and environmental conditions
Cheng, Colin C.J.; Krumwiede, Dennis - In: International journal of production economics 193 (2017), pp. 113-122
Persistent link: https://www.econbiz.de/10011758268
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Examining the technical and social foundations of mass customization capability : a capability hierarchy view
Liu, Zhongzhi; McCardle, Jie; Kull, Thomas J.; … - In: IEEE transactions on engineering management : EM 70 (2023) 2, pp. 644-659
Persistent link: https://www.econbiz.de/10014232225