The effects of market orientation on new service performance : the mediating role of innovation
Year of publication: |
2011
|
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Authors: | Cheng, Colin C. ; Krumwiede, Dennis |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 16.2011, 1, p. 49-73
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Subject: | Marketingmanagement | Marketing management | Dienstleistungsqualität | Service quality | Innovation | Taiwan |
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