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Stakeholder integration in service innovation : an exploratory case study in the healthcare industry
Jonas, Julia M.; Roth, Angela - In: International journal of technology management : IJTM 73 (2017) 1/3, pp. 91-113
Persistent link: https://www.econbiz.de/10011691003
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Service innovations : what the managers believe and what the customers say
Randhawa, Praneet; Kim, Mi Ran; Cichy, Ronald F. - In: Journal of hospitality marketing & management 26 (2017) 2, pp. 186-206
Persistent link: https://www.econbiz.de/10011669774
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Exploring the alignment between service strategy and service innovation
Lightfoot, Howard; Gebauer, Heiko - In: Journal of service management 22 (2011) 5, pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
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Strategic framework for industrial product-service co-design : findings from the microsystems industry
Durugbo, Christopher - In: International journal of production research 52 (2014) 10, pp. 2881-2900
Persistent link: https://www.econbiz.de/10010354878
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Services and innovation
Gallouj, Fai͏̈z (contributor) - 2015
Introduction -- Part I. Towards a theory of innovation in services -- Part II. The nature of innovation in services : sectoral dynamics -- Part III. Measuring innovation in services and its impacts -- Part IV. Organizational and strategic patterns for service innovation -- Part V. Knowledge...
Persistent link: https://www.econbiz.de/10011397199
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Creating competitive advantage from services : a design thinking case study from the commodities industry
Rau, Christiane; Zbiek, Anna; Jonas, Julia M. - In: Research technology management : RTM 60 (2017) 3, pp. 48-56
Persistent link: https://www.econbiz.de/10011675951
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Services and innovation
Gallouj, Fai͏̈z - 2015
Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In...
Persistent link: https://www.econbiz.de/10011852194
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Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik; Chirumalla, Koteshwar; Oghazi, Pejvak; … - In: Service business 12 (2018) 3, pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
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Evaluation of design for service innovation curriculum : validation framework and preliminary results
Kim, Sun K. - In: International journal of services technology and management 16 (2011) 3/4, pp. 280-297
Persistent link: https://www.econbiz.de/10009487568