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IT outsourcing: a source of innovation? : microeconometric evidence for Germany

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different measures of IT outsourcing (ITO), the econometric estimations reveal a significant and U-shaped relationship between … results underpin the relevance of ITO for services firms' realisation of process innovation. -- IT outsourcing ; product …

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Relational marketing in knowledge-intensive business services : an analysis of the computer services sector

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Sustaining innovation of information technology service providers : focus on the role of organisational collectivism

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Effects of ICT service innovation and complementary strategies on brand equity and customer loyalty in a consumer technology market

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Innovation management and co-creation in KIBs : an approach to the ICT services sector

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How can digital collaboration capability boost service innovation? : Evidence from the information technology industry

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Information systems and information technologies as enablers of innovation and knowledge creation and sharing in professional service firms

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