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Healthcare quality innovation and performance through process orientation : evidence from general hospitals in Switzerland
Cleven, Anne; Mettler, Tobias; Rohner, Peter; Winter, Robert - In: Technological forecasting & social change : an … 113 (2016) 2, pp. 386-395
Persistent link: https://www.econbiz.de/10011613106
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Design for six sigma : a roadmap for product development
Yang, Kai; El-Haik, Basem S. - 2008 - 2nd ed.
Persistent link: https://www.econbiz.de/10003722016
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Service innovation of 3/2 star hotel in Bandung
Lestari, Yuliani Dwi; Laode, M. I. - In: Journal of Asian finance, economics and business : JAFEB 5 (2018) 3, pp. 73-80
Persistent link: https://www.econbiz.de/10011918944
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Process Innovation and Product Quality Improvement in a Dynamic Monopoly
Lambertini, Luca - 2015
We investigate the optimal R&D portfolio of a single-product monopolist investing in cost-reducing activities accompanied by efforts improving the quality of its product. There emerges that the firm's relative incentives along the two directions are conditional upon market affluency, measured by...
Persistent link: https://www.econbiz.de/10013034163
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Dynamic control of a monopolist's product and process innovation with reference quality
Li, Shoude; Cheng, Susu; Li, Dongdong - In: Applied economics 52 (2020) 36, pp. 3933-3950
Persistent link: https://www.econbiz.de/10012258989
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Quality improvement and process innovation of a firm facing reference price effects in a dynamic monopoly
Li, Shoude; Dong, Li Dong - In: Applied economics 54 (2022) 30, pp. 3537-3556
Persistent link: https://www.econbiz.de/10013410788
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Designing a user-centred public transportation services : an integrated quality service systems approach
Suzianti, Amalia; Nadhira Dhana Shafira - In: International journal of agile systems and management : … 14 (2021) 3, pp. 438-466
Persistent link: https://www.econbiz.de/10012668311
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Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.; Callaway, Stephen K.; … - In: Decision sciences : DS 46 (2015) 5, pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
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Measuring the impact of soft and hard quality practices on service innovation and organisational performance
Khan, Bilal Ahmad; Naeem, Hummayoun - In: Total quality management & business excellence : an … 29 (2018) 12, pp. 1402-1426
Persistent link: https://www.econbiz.de/10011919000