Getting under your skin, or, How design thinking is about more than style -- Converting need into demand, or, Putting people first -- A mental matrix, or, "These people have no process!" -- Building to think, or, The power of prototyping -- Returning to the surface, or, The design of experiences...

The transformation of business -- Business processes : the enablers of innovation -- Analytics : insights for innovation -- It matters : technical architecture for innovation -- Organizational legacies : impediments to value creation -- Efficiency and flexibility : managing the tension --...

The importance of Pakistan's Tourism sector has increased manifold due to economic activities under China Pakistan Economic Corridor (CPEC) initiative. However, it has been in crisis phase due to the influence of the war on terror and other administrative issues. This paper is an effort to...