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An evolutionary framework for service innovation : insights of complexity theory for service science
Chae, Bongsug Kevin - In: International journal of production economics 135 (2011) 2, pp. 813-822
Persistent link: https://www.econbiz.de/10009490272
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Complexity approach to joint value descovery in service innovation management
Lindhult, Erik; Hazy, James K. - In: International journal of complexity in leadership and … 3 (2016) 1/2, pp. 115-138
Persistent link: https://www.econbiz.de/10011590167
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Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje; Herstatt, Cornelius - 2005 - [Elektronische Ressource]
The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and … products rather than services. However, research in service related innovation activities is highly rewarding, as the service …
Persistent link: https://www.econbiz.de/10009424474
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A design method for edge-cloud collaborative product service system : a dynamic event-state knowledge graph-based approach with real case study
Yang, Maolin; Yang, Yuqian; Jiang, Pingyu - In: International journal of production research 62 (2024) 7, pp. 2584-2605
Persistent link: https://www.econbiz.de/10014546471
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How environmental innovations emerge and proliferate in supply networks : a complex adaptive systems perspective
Nair, Anand; Yan, Tingting; Ro, Young Kyun; Oke, Adegoke; … - In: The journal of supply chain management : a global … 52 (2016) 2, pp. 66-86
Persistent link: https://www.econbiz.de/10011485849
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Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang - In: The service industries journal 37 (2017) 9/10, pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
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An innovative SLA-based service monitoring framework in cloud
Paul, Mridul; Das, Ajanta - In: Journal of information & knowledge management : JIKM 17 (2018) 2, pp. 1850017-1-21
Persistent link: https://www.econbiz.de/10011888392
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SNA-based innovation trend analysis in software service networks
Kim, Kibae; Lee, Wool-Rim; Altmann, Jörn - In: Electronic markets : the international journal on … 25 (2015) 1, pp. 61-72
Persistent link: https://www.econbiz.de/10010511938
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On the time lag of the effect of network position on service performance in software service networks
Kim, Kibae; Altmann, Jörn; Kim, Wonjoon - In: Information & management : the internat. journal of … 56 (2019) 7, pp. 1-11
Persistent link: https://www.econbiz.de/10012109446
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Interlinking service delivery innovation and service quality : a conceptual framework
Arshad, Arif Mohammad; Su, Qin - In: The journal of applied business research 31 (2015) 5, pp. 1807-1821
Persistent link: https://www.econbiz.de/10011412453