//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Innovation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Gamification and service quali...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Innovation
Customer satisfaction
10
Kundenzufriedenheit
9
Dienstleistungsqualität
8
Service quality
8
Italy
7
Italien
6
Gesundheitsversorgung
4
Health care
4
Public administration
4
Public sector
4
Quality management
4
Öffentlicher Sektor
4
Arbeitszufriedenheit
3
Benchmarking
3
Gesundheitswesen
3
Health care system
3
Job satisfaction
3
Nachhaltige Entwicklung
3
Partial least squares
3
Patienten
3
Patients
3
Qualitätsmanagement
3
Service innovation
3
Sustainable development
3
Brands
2
Common Assessment Framework
2
Consumer behaviour
2
Dienstleistung
2
Dienstleistungssektor
2
Employee satisfaction
2
Excellence models
2
Holistic approach
2
Hospital
2
Internet
2
Krankenhaus
2
Measurement
2
Messung
2
Multivariate analysis
2
Object-oriented Bayesian networks
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Collection of articles of several authors
1
Konferenzschrift
1
Sammelwerk
1
Language
All
English
2
Author
All
Renzi, Maria Francesca
2
Aal, Kotaiba
1
Dahlgaard, Jens Jörn
1
Dahlgaard-Park, Su Mi
1
Di Pietro, Laura
1
Edvardsson, Bo
1
Guglielmetti Mugion, Roberta
1
more ...
less ...
Institution
All
QMOD-ICQSS Conference <19., 2016, Rom>
1
Published in...
All
Journal of service management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
2
Special issue: Best selected papers from the 19th QMOD Conference: Building a Culture for Quality, Innovation and Sustainability
Dahlgaard-Park, Su Mi
(
ed.
);
Dahlgaard, Jens Jörn
(
ed.
); …
-
QMOD-ICQSS Conference <19., 2016, Rom>
-
2017
Persistent link: https://www.econbiz.de/10011777962
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->