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Co-Creation and Technological Innovation : The Predictors of Guest Satisfaction and Revisit Intention in Hospitality Industry
Sharma, Vivek; Bhat, Dada Ab Rouf - 2022
The present study empirically explores a theoretical model of co-creation, technological innovation, guest satisfaction and guest revisit intention. For meeting the objectives of the study data was collected using a self-administered questionnaire from 341 customers visiting luxury hotels in...
Persistent link: https://www.econbiz.de/10014085498
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Modern management technologies in the hospitality industry
Sukach, Olena; Kozlovska, Svitlana; Sushko, Natalia - In: Baltic Journal of Economic Studies 7 (2021) 3, pp. 168-176
Persistent link: https://www.econbiz.de/10012616804
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Sustainability in Hospitality : How Innovative Hotels are Transforming the Industry
Gardetti, Miguel Angel - 2017 - First edition.
Persistent link: https://www.econbiz.de/10013181323
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Networking for innovation dynamics : a design-driven approach in the hospitality industry
Li, Mimi; Xu, Wenqing; Liu, Weiwei; Cao, Huiyi - In: International journal of contemporary hospitality management 36 (2024) 2, pp. 632-660
Persistent link: https://www.econbiz.de/10014483692
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Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel - In: European research studies 24 (2021) 4B, pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
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Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel : an empirical study
Subramanian, Nachiappan; Gunasekaran, Angappa; Gao, Yanan - In: International journal of production economics 171 (2016), pp. 201-210
Persistent link: https://www.econbiz.de/10011437316
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The strategic management process and the innovative capacity of the Spanish hotel industry
Martínez-López, Antonio Manuel; Vargas-Sánchez, … - In: Journal of hospitality marketing & management 22 (2013) 5/6, pp. 596-618
Persistent link: https://www.econbiz.de/10010127350
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Halal products and services in the Italian tourism and hospitality industry : brief case studies of entrepreneurship and innovation
Halkias, Daphne; Pizzurno, Emanuele; De Massis, Alfredo; … - In: Journal of developmental entrepreneurship : JDE ; a … 19 (2014) 2, pp. 1-12
Persistent link: https://www.econbiz.de/10010396023
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The disruptive effect of technological innovation in the tourist accommodation industry
Porras González, Eva; Martín Martín, José María; … - In: International journal of innovation and technology … 19 (2022) 1, pp. 2140008-1-2140008-20
Persistent link: https://www.econbiz.de/10013174964
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Talent management innovations in the international hospitality industry
Jooss, Stefan (ed.); Burbach, Ralf (ed.); Ruël, Huub (ed.) - 2021
"The hospitality industry relies on the sourcing and development of talent to deliver excellent customer experiences and interactions in a 24/7 environment. Talent Management Innovations in the International Hospitality Industry explores both research and practical perspectives on contemporary...
Persistent link: https://www.econbiz.de/10012642682