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E-government and Web 2.0, or how digitalization redefines the intermediation between the State, citizens and territories
Liefooghe, Christine; Tanigushi, Yoko - In: European review of service economics and management (2021) 1/11, pp. 113-144
Persistent link: https://www.econbiz.de/10012879027
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Innovation in the Public Sector : Smarter States, Services and Citizens
Demir, Fatih - 2022
Chapter 1: Innovation and Government -- Chapter 2: Innovation Practices -- Chapter 3: Smart Cities -- Chapter 4: Artificial Intelligence -- Chapter 5: From Smart State to Smart Citizen -- Chapter 6: Conclusion -- References -- Appendix.
Persistent link: https://www.econbiz.de/10013368559
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Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung; Wen, Chao-Tung; Li, Eldon Yu-zen; Lin, Ta-yi - In: International journal of services technology and management 17 (2012) 1, pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
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An overview of scholarly research on public e-services? : a meta-analysis of the literature
Arduini, Davide; Zanfei, Antonello - In: Telecommunications policy : the international journal … 38 (2014) 5/6, pp. 476-495
Persistent link: https://www.econbiz.de/10010495799
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Total quality management and sustainability in the public service sector : the mediating effect of service innovation
AlShehail, Ohoud Ali; Khan, Mehmood; Ajmal, Mian - In: Benchmarking : an international journal 29 (2022) 2, pp. 382-410
Persistent link: https://www.econbiz.de/10013040708
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Moving from service to sustainable services : a healthcare case study
Williams, Sharon J.; Radnor, Zoe J. - In: The international journal of productivity and … 71 (2022) 4, pp. 1126-1148
Persistent link: https://www.econbiz.de/10013365789
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Flipping the odds of AI-driven open innovation : the effectiveness of partner trustworthiness in counteracting interorganizational knowledge hiding
Arias-Pérez, José; Huynh, Thanh - In: Industrial marketing management : the international … 111 (2023), pp. 30-40
Persistent link: https://www.econbiz.de/10014369273
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AI enabled value-oriented collaborative learning : centre for innovative education
Ramadevi, J.; Sushama, C.; Balaji, K.; Talasila, Vamsidhar - In: The journal of high technology management research 34 (2023) 2, pp. 1-8
Persistent link: https://www.econbiz.de/10014486590
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Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0
Buhalis, Dimitrios; Efthymiou, Leonidas; Uzunboylu, Naziyet - In: EuroMed journal of business 19 (2024) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10014556457
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"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Journal of business research : JBR 103 (2019), pp. 130-141
Persistent link: https://www.econbiz.de/10012104123