Purpose – Martins and Terblanche developed a theoretical framework of the organisational factors that support creativity and innovation, and the current study aims to provide an empirical test of this framework. Design/methodology/approach – Based on a review of existing literature on...

Purpose – This paper looks at how Six Sigma was used at Renishaw plc to address quality issues. Design/methodology/approach – The article analyses the problems at Renishaw plc and looks at how a Six Sigma program was implemented. Findings – Despite a culture wary of any approach that may...

Purpose – The purpose of this study is to examine the relationship between self‐leadership skills and innovative behaviors at work. Design/methodology/approach – The study's participants were employees and their supervisors, working in six organizations in Israel. Data were collected...

Purpose The purpose of this paper is to extend the under-researched work on service innovation by examining employee service innovative behavior in the Indian banking industry. In doing so, this study addresses the call for carrying out context-based research to advance service innovation...

Purpose – To provide an inventory of leader behaviours likely to enhance employees' innovative behaviour, including idea generation and application behaviour. Design/methodology/approach – Based on a combination of literature research and in‐depth interviews, the paper explores leadership...

Purpose – Suggestion systems offer the opportunity for organizations to benefit directly from their employees' innovativeness. The purpose of this paper is to investigate processes underlying employees' involvement with suggestion systems. It examines the relationship between interactional...