Yusr, Maha Mohammed; Mokhtar, Sany Sanuri Mohd; Othman, … - In: International Journal of Quality & Reliability Management 34 (2017) 7, pp. 955-974
Purpose The purpose of this paper is to investigate the effect of applying total quality management (TQM) on enhancing knowledge management processes. It also examine the relationship between knowledge management and innovation performance in the Malaysian manufacturing sector....